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Clinical Aesthetic Coordinator

4 weeks ago

Wilmslow, Cheshire East, United Kingdom CurrentBody Full time

About CurrentBody:

We are a global leader in beauty tech, providing the latest and most effective beauty products to customers worldwide.

Our mission is to bring luxury beauty devices within reach of millions. We achieve this through our strategic partnerships with innovative beauty companies and by expanding our product categories.

We have opened a brand-new luxury aesthetic clinic in Alderley Edge, Cheshire, which will offer patients the best in clinical aesthetics combined with home-use technology.

This is an exciting opportunity to work with a globally recognised brand and contribute to our journey in the aesthetic industry.

Job Overview:

We are seeking a Clinical Aesthetic Coordinator to join our team at the Alderley Edge clinic. As the first point of contact for patients, you will be responsible for delivering exceptional customer service throughout their time in the clinic.

Your role will centre around ensuring a seamless patient experience, managing reception duties, and working closely with colleagues to provide a high-quality service.

Key Responsibilities:

  • Greet patients warmly and ensure they feel comfortable during their visit
  • Manage medical consent forms and filing
  • Talk through at-home beauty devices and skincare options with patients
  • Process payments and book treatments
  • Follow up on treatment leads and assist with clinic coordination
  • Act as a key holder and point of authority when the clinic manager is unavailable

Requirements:

  • Experience in a similar role in a luxury setting is advantageous
  • Exceptional customer service skills
  • Knowledge of the beauty/aesthetics industry is beneficial
  • Passion for delivering quality customer service

What We Offer:

A competitive salary, staff discount, supported studies, EAP scheme, regular social events, on-site subsidised gym, and cycle to work scheme.

Interview Process:

Our talent acquisition team will be in touch if you're selected for an interview. This may involve a video call and/or in-person meeting.

We strive to create a diverse and inclusive environment where all employees have equal access to opportunities. We welcome applications from candidates of all backgrounds.