French Language Customer Support Specialist

5 days ago


Reading, Reading, United Kingdom CV-Library Full time
Company Overview
Park Street People is a renowned company in its field, seeking a Customer Service Representative with French language skills to join their team on a full-time, permanent basis. With a focus on delivering exceptional customer experiences, this role offers a unique opportunity for individuals who possess strong communication skills and a passion for multilingual interactions.

This position involves working closely with a diverse and dynamic team to ensure the highest level of customer satisfaction. The ideal candidate will have a proven track record of success working within a customer service role, with excellent communication skills and a commitment to maintaining accurate records.

Based on industry standards, we estimate that the salary for this position will be around £25,000-£30,000 per annum, depending on experience and qualifications.

The successful candidate will be responsible for providing a high level of customer service at all times, ensuring sales opportunities are maximised through various communication channels. This includes:
    • Providing exceptional customer service via phone and email in English and occasionally in French
    • Assisting with customer enquiries and resolving any issues with a friendly and positive approach
    • Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
    • Maintaining accurate records and ensuring that all customer interactions are well-documented

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