Security Officer

4 days ago

ChesterleStreet, Durham, United Kingdom OCS Full time

Job Reference: SEC/TK/02-09/1282

Job Title: Security Officer

Location: Buchanan Bus Station, Glasgow

Pay Rate: £12.10 per hour

Hours per week: Variable Shift Rota - 10:00 - 20:00, 06:00 - 14:30, 14:30 - 23:00

Business Overview:

OCS Group UK & Ireland is a leading facilities management company providing a range of services including security, cleaning, and technical services. We operate across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors.

Role Overview:

We are currently recruiting for a Security Officer to join our passionate and driven Security team based at Buchanan Bus Station.

Key Responsibilities:

  • Provide an efficient and effective Security Service for our customers, ensuring high standards are delivered and maintained.
  • Monitor visitors, staff, and contractors on-site, working as part of an effective team to deliver excellent customer service.
  • Perform the role within Health and Safety regulations and be responsible for their own health and safety as well as colleagues.
  • Operate all systems within the Security Control Room in line with Security Operational Procedures.
  • Lead, instruct, and undertake full incident management.
  • Patrol and inspect key site areas throughout shift, as per site procedures.
  • Complete X Ray provision of all belongings as required.
  • Undertake routine patrols and CCTV monitoring to ensure all relevant policies and procedures are implemented across the campus.
  • Provide a crime prevention service, identifying possible hazards and weaknesses and reporting these to the Client.
  • Control the issue, retention, and receipt of all keys and radios ensuring adherence to Security Operational Procedures.
  • Support visitors to the SPT Bus Station 24/7 by providing a customer-centred approach.
  • Liaise with Emergency Services as required to support on-site incidents and carrying out first-line investigations as required.
  • Provide customer-focused support as requested by the Client.

About You:

  • Applicants must have the right to work in the UK.
  • SIA License is essential.
  • CCTV License is advantageous or prepared to be trained.
  • Excellent customer service skills are required.
  • Effective communication skills are key, both verbal and written.
  • High levels of professional integrity are necessary.
  • Previous experience with two-way radios and telephone equipment is essential.
  • Dealing with members of the public and working within a customer-focused environment is essential.

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