Technical Operations Manager
3 days ago
We are seeking a Technical Operations Manager to join our team in Bristol.
About H2R Selection LtdH2R Selection Ltd is a leading marketing agency that provides innovative solutions to its clients.
Job SummaryThis role will be responsible for managing our IT infrastructure, including monitoring performance, identifying areas for improvement, and implementing changes.
- Reporting: You will provide regular reports to the Operations Director on the environmental performance, health, and state of the IT infrastructure.
- Evaluating Projects: You will assess solutions for technical/business suitability and present proposals.
- Improving Efficiency: You will monitor our IT infrastructure and recommend action to improve efficiency, performance, or resolve issues.
- Deployment and Maintenance: You will manage deployment and onward software maintenance of workstations, servers, and services.
- Support: You will aid the IT Support Analyst with first-line support.
- Training and Compliance: You will induct and train staff on IT systems as needed. You will ensure IT compliance with licensing, auditing, and legal requirements, environmental targets, and company policies.
- Trend Analysis: You will identify trends, expenditure, and strategy in the agency's use of IT services and infrastructure to aid business planning.
- Purchasing: You will manage IT purchasing in line with our Local and Environmental Purchasing Policy and budget.
Requirements include extensive management skills on the latest macOS, iOS/iPadOS, Windows, Windows Server, and Linux/Unix. Competency in scripting in both macOS and Windows and integrating third-party services into Microsoft 365 is essential. Some knowledge of internal networks/not server as Cloud based is also required.
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