Current jobs related to Reservations Coordinator - Chelsea - The Chelsea Harbour Hotel

  • Hotel Sales Coordinator

    5 months ago

    Chelsea, United Kingdom Neway International Full time

    We are looking for a full-time sales coordinator to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. **Duties and responsibilities;** - Plan meetings and events, group dinners. - Manage billing and payments. - Chase sales leads. - Contract bookings and assist sales team in the execution of...

  • Experienced Hotel Reception Supervisor

    5 months ago

    Chelsea, United Kingdom Neway International Full time

    We are looking for a full-time reception supervisor to work in one of our hotels in Chelsea, near Fulham Broadway station. This is a temp to perm position. Day shift. **Duties and responsibilities;** - Administrative tasks: Record-keeping, filing, and managing guest accounts - Making reservations: Overseeing the hotel's reservations, making sure customers...

  • Host

    5 months ago

    Chelsea, United Kingdom Christos Chakizimana Full time

    **Host - LONDON** **Iconic Luxury French House - Knightsbridge** **Salary up to £31.5k + Bonus & Company Benefits** **About**: - One of the most prestigious and successful luxury brands in the world. - Specialised in leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches and ready-to-wear. - 3 locations available - Old...

  • Private & Business Assistant

    5 months ago

    Kensington and Chelsea, United Kingdom 19 London Full time

    This is a fantastic opportunity for an experienced Private and Business Assistant to join a highly established and respected UHNW single-family office in Kensington. You will support the family members with all their administration and organisation to ensure their lives are as easy and as efficient as possible. Duties will include everything from diary...

  • Private Personal Assistant

    5 months ago

    Kensington and Chelsea, United Kingdom 19 London Full time

    This is a fantastic opportunity for an experienced Personal Assistant or Private PA to join a highly established and respected UHNW single-family office. As a Private PA, you will support the family members with their personal administration and organisation and ensure their lives are as easy and as efficient as possible. Duties will include everything from...

Reservations Coordinator

2 months ago

Chelsea, United Kingdom The Chelsea Harbour Hotel Full time
Reservations Agent Job Description

The Chelsea Harbour Hotel is seeking a skilled Reservations Agent to join our team. As a key member of our front desk team, you will be responsible for processing incoming reservations and maximizing room revenue.

Key Responsibilities:

  • Process bookings via telephone, letter, or fax, ensuring accurate details are entered into our computer system.
  • Update reservations as necessary, including amendments or cancellations.
  • Ensure all bookers are aware of our hotel policy regarding credit and release times.
  • Assist in controlling business mix and room rates as instructed by the Manager/Head of Department.
  • Maintain a filing system containing all correspondence related to reservations.
  • Ensure procedures are carried out to support best practice for our M&E office.
  • Effectively communicate with reception regarding special request bookings or last-minute charges.

Essential Skills:

  • Strong understanding of the Opera system.
  • Experience in managing individual and group enquiries.
  • Flexibility in attitude, approach, and working hours.
  • Good command of the English language (spoken and written), excellent phone etiquette, and communication skills.
  • Customer service orientation and computer literacy.

Benefits Package:

  • Social Events, Wellbeing, and Team Activities.
  • Training and development opportunities.
  • Cash Health Plan cover option available.
  • Apprenticeship/Placement opportunities.
  • Career development and salary reviews.
  • Interest-free Season Ticket Loan Scheme.
  • Uniform (Laundry/Dry Cleaning for Uniform).
  • Meals Provided on Duty.
  • Length of Service-related holiday scheme.
  • Eye Care Vouchers.
  • Employee Discounted Accommodation and F&B.
  • Life Assurance.
  • Recommend a Friend Scheme.

About the Hotel:

The Chelsea Harbour Hotel is a luxury 5-star all-suite hotel located in the exclusive Chelsea Harbour Marina, within walking distance from the legendary Kings Road.

All our luxury suites are spacious and elegantly furnished, with four spectacular penthouse suites offering panoramic views across London from their spacious roof terraces.

Leisure facilities at the hotel include a spa, 17-meter indoor swimming pool, state-of-the-art fitness center, sauna, steam room, six treatment rooms, and hair salon.

About the Group:

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.

In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Our properties are placed into three collections: Lengs Collection, Millennium Collection, and Copthorne Collection. Each collection has its own distinct personality, character, and clearly defined hotel brands within it, tailored to suit different types of guests.

We are an equal opportunities employer.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to work in the United Kingdom.

Documented evidence of eligibility will be required from candidates as part of the recruitment process.