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Breakfast Supervisor
2 months ago
We are seeking a highly motivated and experienced Breakfast Supervisor to join our team at Harper's Steakhouse. As a key member of our management team, you will be responsible for leading and motivating our team members to deliver exceptional customer service and maintain high standards of food quality and presentation.
Main Responsibilities- Lead and motivate team members to achieve high levels of customer satisfaction and service quality
- Hold pre-shift briefings to ensure team members are fully briefed and trained on new products and promotional activities
- Assist in implementing and driving promotional activities to increase sales and customer engagement
- Support and coach team members to upsell and provide excellent customer service
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the General Manager when necessary
- Liaise with other departments, including kitchen and door teams, to ensure a consistent level of service
- Assist the General and Assistant Managers as needed to ensure the smooth operation of the business
We offer a range of benefits and perks to our team members, including:
- Flexible hours to work around your life
- A fun and friendly working environment
- Good training and work experience
- Development opportunities to progress your career
- Day 1 perks, including high street discounts, friends and family discount, and cash incentives
- Opportunity to gain nationally recognised qualifications
- Job security, with no zero hours contracts
- Working with a premium offer group, with a focus on quality and customer service
Harper's Steakhouse is a premium American Steakhouse brand, part of the Upham Inns group. We own a collection of beautiful and individual premium pubs across Southern England, serving high-quality fresh pub food in a cozy pub ambience. We are a friendly, hands-on team who have a passion for running great pubs and are always on the lookout for like-minded people to join our team.
