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Resident Engagement Specialist

2 months ago

Sevenoaks, United Kingdom MMP Consultancy Full time

MMP Consultancy is partnering with a leading organisation in Kent to recruit a Resident Involvement Officer. The successful candidate will play a key role in supporting the planning, delivery, and evaluation of resident involvement groups, projects, and initiatives. Key responsibilities include:

* Collaborating with the resident involvement manager to design and deliver services that are co-created or meaningfully influenced by residents.

* Developing and facilitating innovative approaches to resident involvement and co-creation, including identifying opportunities for improvement.

* Supporting the resident involvement manager to raise the profile of resident involvement across the business and building positive relationships with teams.

* Assisting the resident involvement manager in delivering an effective scrutiny function.

* Exploring new ways to engage with residents to ensure involvement is diverse and inclusive.

* Maintaining accurate records of involvement activities.

* Providing reports of activities and supporting the resident involvement manager.

* Collaborating with the resident involvement manager and head of service to monitor and update budget records.

* Supporting the resident involvement manager in creating and reviewing policies, procedures, and other documents related to resident involvement.