Front Office Leader

20 hours ago


Aberdeen, Aberdeen City, United Kingdom RBH Hospitality Management Full time
Unlock Your Potential as a Front Office Leader

We are seeking a seasoned Front Office Leader to join our dynamic team at The Aberdeen Altens Hotel, located just three miles south of the Granite City. As a key member of our management team, you will be responsible for creating unforgettable first impressions, delighting our guests, and collaborating with all departments to ensure seamless and enjoyable stays.

Estimated Salary: £28,000 - £35,000 per annum, depending on experience.

The ideal candidate will have leadership experience, a customer-centric attitude, and excellent organizational skills. You will be comfortable interacting with people at all levels and have a knack for managing and inspiring a diverse team.

In this role, you will:

  • Create Unforgettable First Impressions: Ensure our reception area is always welcoming, tidy, and exudes a pleasant atmosphere.
  • Delight Our Guests: Go above and beyond to ensure every guest feels valued, handling compliments and concerns with equal grace.
  • Collaborate Across Teams: Work closely with all departments to ensure a seamless and enjoyable stay for our guests.

We offer a competitive benefits package, including:

  • Proud to be a Real Living Wage Employer
  • Discounted hotel room rates for you AND your friends and family
  • Incentive programmes to keep you motivated
  • Life Assurance
  • Free Health Club Membership
  • Free electric car charging
  • 50% off in Coast & Keg
  • Money off high street retailers
  • Flexible working arrangements because we know your life comes first
  • Pension - as it's important to save for a later date
  • Flexible pay with Wage stream - a financial wellbeing benefit that allows you to access your pay as you earn it.


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