Airport Operations Assistant

5 days ago


Bournemouth, Bournemouth, United Kingdom Jet2 Limited Full time

Job Overview


We are seeking skilled and motivated individuals to join our team as Passenger Service Agents at Bournemouth Airport.



Company Overview

At Jet2 Limited, we pride ourselves on delivering exceptional customer service and providing a unique travel experience for our passengers. As part of our team, you will be responsible for ensuring that every customer has a safe and memorable experience at the airport.



Salary Information

The hourly rate for this role is £13.45, with an additional £3.36 per hour allowance for unsociable hours worked between 11:00pm - 04:59am. In addition, colleagues can expect to receive free car parking, 34 days holiday entitlement per annum, and a range of other benefits.



Job Description

As a Passenger Service Agent, your primary responsibilities will include welcoming customers, supporting check-in and boarding processes, and providing exceptional customer service throughout their journey. This is a rostered role that requires shift working, so flexibility is essential. Shift patterns will involve a rolling schedule of four shifts on and two rest days off.



Benefits

  • Hourly rate of £13.45, plus £3.36 per hour unsociable hours allowance
  • Free car parking for all colleagues
  • 34 days holiday entitlement per annum (pro rata for part-time hours)
  • Recommend a Friend scheme (£250 for successful referrals)
  • Life assurance & pension scheme
  • Colleague discounts on Jet2holidays and Jet2.com holidays and flights
  • Annual pay review


Requirements

No previous experience is necessary for this role. We are looking for enthusiastic and flexible individuals who are able to work effectively in a team environment and provide exceptional customer service.



Contact Us

If you are interested in joining our team, please click 'Apply' to register your interest in meeting our team. We will be holding Presentations throughout the day to tell you more about our Passenger Service Agent opportunities and life at Jet2.



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