Customer Service and Financial Coordinator

5 days ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

We have an excellent opportunity for a Customer Service and Financial Coordinator to join our progressive company based in the central area of St Albans.

Working within a friendly and supportive team, this role's main function is as an administrator offering a range of administrative support to clients and colleagues.

Main Functions
  • Ensuring system and client updates are performed in a timely manner
  • Effective communication with internal and external stakeholders
  • Maintenance of accurate records and resolution of issues
  • Meeting deadlines and maintaining productivity
  • Maintaining regular contact with clients and providing progress updates
  • Processing payments and managing the Sales Day Book
  • Verifying and balancing client bank accounts
  • Preparing invoices and creating reports for the Director
  • Handling queries related to invoices and payments
  • Raising balancing invoices as required
  • Raising manual invoices as necessary for relevant bank clients
Key Qualifications
  • Experience in customer service and administration
  • Attention to detail and basic accountancy skills
  • Numerical skills
  • Organisational and time management skills
  • Ability to work under pressure
  • Excellent communication and team working skills
  • Proficient in Office Products

The estimated salary for this position is £25,000-£28,000 per year, based on location and experience. This role offers part-time hours over 5 days, Monday to Friday, 9am-5:30pm, with 25 days holiday plus 2 extra days to be taken at Christmas. Additionally, we provide fantastic training and ongoing support, as well as a pension scheme.



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