Global Retail Excellence Manager

1 month ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
About Estée Lauder Companies

At Estée Lauder Companies, we offer a diverse range of premium beauty brands, including Clinique, Estée Lauder, Jo Malone London, M·A·C, Tom Ford Beauty, and more. Our teams embody the best of Estée Lauder Companies with award-winning products and a consumer-first mindset.

The Role: Multi-Brand Retail Manager

This is an exceptional opportunity to join our team as a Multi-Brand Retail Manager, working across various brands in Sephora UK. As a key member of our retail team, you will be responsible for driving sales growth, delivering excellent customer service, and maintaining high operational standards.

Main Responsibilities
  • Sales and Service:
    • Communicate Multi-Brand targets to team members and ensure goals are met.
    • Lead the team to achieve sales and KPIs, ensuring excellent customer service.
    • Develop and execute in-store events plans aligned with brand and retailer activities.
    • Represent the Multi-Brand Vision, leading by example to deliver exceptional service and sales.
  • Team Management:
    • Demonstrate ELC leadership qualities, acting as a Multi-Brand Ambassador.
    • Ensure team members are aware of Company standards, policies, and procedures.
    • Identify and manage talent effectively, promoting retention and succession.
    • Conduct performance reviews, identifying strengths and development needs.
  • Operational Excellence:
    • Develop strong relationships with store management to support the multi-brand vision.
    • Review and adjust Multi-Brand rotas to meet expected service levels.
    • Maintain testers, hygiene stocks, and communicate stock levels to the team.
    • Minimise stock loss by supporting the team to comply with company Security Policies.
  • Commerciality:
    • Maximise sales performance by utilising commercial reports.
    • Effectively plan and execute promotions and discounts.
    • Respond to business trends and external factors to recommend changes for maximum sales.
Requirements
  • Strong leadership skills and ability to motivate a team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to change.
  • Knowledge of the beauty industry and its trends.
  • Experience in sales and customer service, preferably in a retail environment.
What We Offer
  • Competitive industry salary: £55,000 - £65,000 per annum.
  • Commission scheme eligibility.
  • Annual Leave & Family Leave.
  • Product discount/Staff Product Concession monthly credit spend allowance.
  • Mental Health Wellbeing Initiatives.
  • Benefits platform with exclusive discounts and offers.
  • Work Life Connections – Employee Assistance Programme.
  • Extensive Training & development offering.


  • London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

    About the RoleThis Retail Communications Manager position requires strong leadership skills, with experience in overseeing day-to-day retail operations, developing and implementing processes that optimize retail performance, and managing budgets related to retail operations. You will work closely with the Head of Operations to strategically implement...

  • General Manager

    1 week ago


    London, Greater London, United Kingdom Partner Retail Services Limited Full time

    About UsPartner Retail Services Limited is a leading player in the UK retail market, partnering with top brands like Samsung UK to provide exceptional customer experiences. As a General Manager, you will play a crucial role in driving business growth and excellence.Job OverviewThe PRS& Samsung General Manager is responsible for delivering PRS& Samsung goals,...


  • London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

    About the RoleThe Retail Communications Manager will be responsible for overseeing day-to-day retail operations, ensuring smooth workflow across stores or departments. This includes developing and implementing processes that optimize retail performance, reduce costs, and enhance customer experience.You will also lead and execute new store openings,...


  • London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

    Job Description:We are looking for a talented Global Merchandising Manager to join our team at ALLSAINTS Retail Limited. As a key member of our senior leadership team, you will play a critical role in shaping the future of our womenswear division, driving business growth, and delivering exceptional customer experiences.With a strong background in retail...


  • London, Greater London, United Kingdom Moss Full time

    About the RoleAs our new Retail Excellence Manager, you will play a key role in driving sales growth and improving customer satisfaction. You will lead a team of retail professionals to deliver exceptional customer experiences and ensure the store maintains a high level of visual merchandising standards. This role requires an experienced retail professional...

  • Team Lead

    1 month ago


    London, Greater London, United Kingdom Partner Retail Services Full time

    About the RoleWe are seeking a highly skilled and experienced Team Lead to join our Partner Retail Services team in London White City. As an Assistant Manager, you will play a vital role in driving sales, improving customer satisfaction, and maintaining operational excellence.


  • London, Greater London, United Kingdom L'OREAL GROUP Full time

    **Job Title:** Retail Excellence ManagerThis senior role involves driving business growth, developing high-performing teams, and delivering exceptional customer experiences. If you're passionate about sales analysis, inventory management, and leadership, this could be your perfect career move.Key Responsibilities:Develop and implement sales strategies to...

  • Global Brand Manager

    2 weeks ago


    London, Greater London, United Kingdom TCC Global Full time

    TCC Global is seeking a highly skilled Retail Campaign Strategist to join our team. As a key member of our organisation, you will play a critical role in driving the growth of our own intellectual properties and brands.This is an exciting opportunity for a talented individual to join a dynamic and supportive work environment and contribute to the success of...


  • London, Greater London, United Kingdom Coty Full time

    About the RoleCoty is a global leader in the beauty industry, with a portfolio of iconic brands across fragrance, color cosmetics, skincare, and body care. As a Global In-Store Experience Manager, you will play a critical role in shaping the future of in-store experiences for these brands.Key ResponsibilitiesDesign and develop in-store fixtures and displays...


  • London, Greater London, United Kingdom Guidant Global Full time

    Guidant Global Job DescriptionWe are currently seeking an experienced Account Manager to join our team at Heathrow Airport. The successful candidate will have a strong background in business operations and be able to effectively manage day-to-day logistics operations, including managing Back of House operations and supporting Retail and Property to ensure...


  • London, Greater London, United Kingdom Coty Full time

    Coty: A Leader in Beauty: As one of the world's largest beauty companies, Coty is committed to innovation, quality, and customer satisfaction.Job Overview: We are seeking a highly skilled Global In-Store Innovation Manager to join our Retail Excellence team and drive the development of in-store experiences and operations for one of our leading brands.Your...


  • London, Greater London, United Kingdom The Change Partners - Global talent specialists for a connected world Full time

    Job DescriptionWe are seeking a highly skilled Global Retail Marketing Strategist to join our team at The Change Partners.This is an excellent opportunity for a talented professional to drive store traffic, increase sales intent, and boost brand visibility across physical and digital channels.The successful candidate will be responsible for delivering...


  • London, Greater London, United Kingdom Phoenix Global Search Full time

    Sales Excellence ManagerAt Phoenix Global Search, we're seeking a highly skilled Sales Excellence Manager to join our team. As a key player in our sales strategy, you will be responsible for managing a portfolio of 30-40 accounts and driving growth through new business opportunities.This is an exceptional opportunity for a proactive and results-driven...


  • London, Greater London, United Kingdom ALLSAINTS Retail Limited Full time

    About the RoleWe are seeking a highly skilled Global Merchandise Planner to join our team at ALLSAINTS Retail Limited. This is an exciting opportunity for a seasoned retail professional to take on a challenging role that requires strategic planning, analytical skills, and excellent communication abilities.The successful candidate will be responsible for...


  • London, Greater London, United Kingdom ALLSAINTS Full time

    Do you have a passion for delivering exceptional customer experiences? We are seeking an experienced Retail Communications Manager to join our team at AllSaints, offering a competitive salary of $120,000 - $180,000 per year.Job Description:In this role, you will be responsible for supporting the Head of Operations in developing and implementing operational...


  • London, Greater London, United Kingdom Guidant Global Full time

    Job OverviewAt Guidant Global, we are seeking a highly skilled professional to join our team as a Retail and Property Account Executive. This role plays a critical part in maximizing sales, ensuring compliance, and enhancing passenger experience from all retail and property demises within our terminals.This position requires strong analytical skills to...


  • London, Greater London, United Kingdom Abercrombie Full time

    Abercrombie & Fitch Co. is a global specialty retailer of apparel and accessories catering to kids through millennials. We are seeking an experienced Global Retail Build Manager to join our team. The estimated salary for this position is $180,000 - $250,000 per year.\This role involves overseeing the construction of new stores and remodels worldwide,...


  • London, Greater London, United Kingdom Coty Full time

    Coty: Global Retail Experience Manager OpportunityA competitive salary of $85,000 to $110,000 per year is available for this exciting role.In this challenging position as a Global Retail Experience Manager at Coty, you will play a crucial part in pioneering change and excellence in retail expression, best-in-class in-store campaign activation, and innovative...


  • London, Greater London, United Kingdom Aesop Full time

    As a Global Retail Growth Manager at Aesop, you will play a key role in driving growth across our global retail network. This includes developing strategic partnerships with hotels, restaurants, and galleries to increase brand visibility and drive sales.Requirements:Extensive progressive experience in Business Development roles within luxury retail...


  • London, Greater London, United Kingdom Straco Group Full time

    Are you a highly motivated Sales and Business Development Executive looking for a new challenge? Straco Group is offering a unique opportunity to work with a committed team delivering exceptional experiences for global brands in the retail environment.About the CompanyStraco Group is a leading design/production agency that works globally with some of the...