Clinical Support Officer

3 days ago


Edinburgh, Edinburgh, United Kingdom NHS Lothian Full time

NHS Scotland is committed to promoting equality and diversity among our workforce. We are seeking a Clinical Support Officer to join our team at Links Medical Centre. The successful candidate will provide secretarial, clerical, and medical data management support to our multi-disciplinary team.

The ideal candidate will be a team-player with excellent communication, interpersonal, and time management skills. You should have outstanding secretarial and organisational skills, as well as a sense of humour. A sympathetic approach to the needs of our patient group is essential, alongside a professional manner when dealing with a wide variety of disciplines at all levels.

You will be responsible for analysing and interpreting electronic discharge summaries, operation notes, discharge summaries, and case-notes of non-complex, routine, and complex cases. You will determine the correct diagnoses and surgical procedures relevant to the current period of patient care.

The successful candidate will also be responsible for allocating codes to all diagnoses and procedures relevant to current and previous episodes of patient care, using knowledge of the rules and conventions of READ coding. You will input data to the appropriate computer system.

You will create, produce, and maintain searches and reports within the practice clinical system to support proactive management and recall of patients on all registers within the practice population.

The role requires answering phones, clinical filing, and general administrative tasks. You will provide secretarial and administrative support to the Primary Care Team, Practice Manager, and Assistant Practice Manager.

We offer regular one-to-one support with the Practice Manager or Assistant Practice Manager to help you in your work.

NHS Scotland is committed to reducing their full-time working week from 37.5 to 37 hours per week from 1 April 2024, with no change in pay. However, some services may require you to work up to an additional 30 minutes per week for a temporary period.



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