Traffic Operations Coordinator
2 months ago
Role Summary:
The Traffic Clerk plays a vital role in ensuring the smooth operation of traffic and warehousing activities at DX. As a key member of the team, you will provide administrative support to the traffic teams, ensuring accurate information flow and escalating issues promptly.
Key Responsibilities:
- Ensure all traffic and warehousing operations adhere to company procedures and protocols.
- Support on-road traffic management through effective communication and guidance.
- Complete administrative tasks in line with company requirements, maintaining accurate records and reports.
- Handle customer and driver inquiries with professionalism and efficiency.
- Maximize fleet utilization to achieve service level targets and KPIs.
- Utilize IT skills, particularly in Excel, to analyze data and inform decision-making.
- Escalate service complaints to ensure effective resolution, protecting the company image and brand.
- Demonstrate knowledge of warehousing operations and logistics principles.
Requirements:
- Previous experience in traffic, warehousing, or logistics operations.
- Good local geographical knowledge.
Benefits:
- Competitive rates of pay.
- Holidays: 20 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression.
We look forward to hearing from you.
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