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Desktop Support Analyst

2 months ago

Reading, Reading, United Kingdom RedRock Resourcing Full time
Job Opportunity

We are seeking a skilled Desktop Support Analyst to join our team in Reading.

Key Responsibilities:

  • Provide technical support for MS Office Suite, Office 365, and Windows 10/11
  • Administer DNS and ensure network connectivity
  • Offer excellent customer service and support
  • Work effectively in a 2nd/3rd line support role
  • Utilize a ticketing system to manage support requests

Requirements:

  • Proven experience in support and technical roles
  • Excellent interpersonal and communication skills
  • Knowledge of networking and DNS administration
  • Experience with ticketing systems (desirable)

About the Role:

This is an excellent opportunity to grow, develop, and progress with a leading organisation in the Reading area.

Please send your CV for a full job description and an informal chat.