Front of House Team Associate

1 month ago

Manchester, United Kingdom German Doner Kebab Full time

Role Overview

At German Doner Kebab, we're looking for exceptional team members to join our front of house team. As a key part of our team, you'll play a vital role in delivering exceptional guest service and creating an unforgettable experience for our customers.

Responsibilities

  • Provide exceptional guest service by ensuring that our guests feel welcome and supported throughout their visit.
  • Process guest orders accurately and efficiently through our POS system.
  • Deliver orders to the kitchen and assist in preparing and packing food and beverages.
  • Ensure that all orders are fully complete and ready to be received by the guest.
  • Work to brand standards and deliver exceptional guest service.
  • Adapt to changing business volume levels with a sense of urgency.
  • Be able to follow instructions to achieve brand standards.
  • Fill in daily paperwork in line with GDK standards.
  • Maintain the ability to be cross-trained in all areas of the kitchen and front counter.

Key Skills & Knowledge

  • The ability to speak clearly and listen attentively to guests and other team members.
  • The ability to maintain a clean and smart appearance.
  • A positive and enthusiastic approach to all tasks.
  • A cheerful and helpful attitude, and always providing excellent guest care.
  • The ability to demonstrate a complete understanding of the menu and all allergens.

Working for GDK

We offer a full career pathway and support you with fantastic progression opportunities. If you're passionate about delivering exceptional guest service and creating an unforgettable experience for our customers, we'd love to hear from you.

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