Claims Specialist

2 months ago


London, Greater London, United Kingdom PuroClean Certified Restoration Specialist of Auburn Full time
Job Title: Building Claims Handler

Join our team as a Claims Specialist and play a crucial role in handling and resolving insurance claims efficiently and fairly.

Key Responsibilities:
  • Handle and resolve insurance claims in accordance with our claims charter and code of conduct.
  • Work closely with the LSM Claims team and Head of Marine/Aviation to deliver corporate goals and promote LSM core values.
  • Collaborate with Underwriting, Engineering, and Actuarial to support risk mitigation, policy language, and claim trends.
  • Enhance the exposure and profile of the Marine and Aviation Claims teams through our Claims+ offering.
  • Liaise with market surveyors, adjusters, and legal professionals as required.
Requirements:
  • Adhere to the LSM Claims Charter and Code of Conduct.
  • Comply with all relevant regulatory requirements, including the Senior Managers and Certification Regime Conduct Rules, Solvency II, and fair treatment of customers.
  • Have competent organizational, interpersonal, and relationship-building skills.
  • Be able to work alone or as part of a team.
  • Have experience of data analysis, negotiation, and conflict resolution.
About Us:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, a leading global insurer. We offer a vibrant and inclusive environment, promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen our workforce and inclusive environment. We prioritize a healthy work-life balance and flexible working arrangements.



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