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Altrincham, Trafford, United Kingdom Imperium Financial Recruitment Full time
{"Job Overview": "As a Mortgage Case Administrator at Imperium Financial Recruitment, you will play a crucial role in supporting the mortgage application process. Your primary responsibility will be to work closely with our team of advisers to gather information and provide exceptional customer service to our clients.", "Responsibilities": "
  • Provide proactive customer service through inbound and outbound communication, ensuring timely and accurate responses to customer inquiries.
  • Collaborate with lenders, third-party providers, and advisers to ensure seamless communication and efficient processing of mortgage applications.
  • Input and process mortgage applications, ensuring accuracy and attention to detail.
  • Liaise with customers, lenders, and advisers to provide updates and resolve any issues that may arise.
  • Develop and maintain relationships with lenders to understand their processes and timescales, enabling you to effectively manage the application process.
  • Manage daily tasks and emails, prioritizing and completing tasks in a timely manner.
  • Meet KPI target levels set by the business, demonstrating your ability to work efficiently and effectively.
", "Competencies": "
  • Strong working knowledge of lender panels and mortgage market criteria.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, lenders, and colleagues.
  • Ability to work with minimal supervision, demonstrating your independence and self-motivation.
  • Attention to detail and ability to maintain accurate records.
  • Technical skills, including proficiency in multiple lender systems.
", "Regulation": "
  • Understanding of regulatory issues relevant to the mortgage industry and adherence to company policies and procedures.
", "Company Overview": "Imperium Financial Recruitment is a leading provider of mortgage recruitment services. We are committed to delivering exceptional results and building long-term relationships with our clients and candidates.", "Contact Information": "For more information about this role or to discuss your application, please contact us at Imperium Financial Recruitment.", "Language": "en-US"}