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Systems Operations Analyst

2 months ago

London, Greater London, United Kingdom Student Cribs Full time

We are seeking a skilled and experienced individual to join our Digital team at Student Cribs as a Systems Support Analyst.

Key Responsibilities:

  • Oversee the development and maintenance of software products and applications to ensure they meet business standards.
  • Elicit and document functional requirements through process mapping and analysis.
  • Contribute to systems planning, budgeting, and overall strategy to drive business growth.
  • Conduct feasibility analyses and present findings to stakeholders.
  • Establish key performance indicators to measure system performance.
  • Analyze project and systems data to identify areas for improvement and optimize performance.
  • Identify and propose solutions to problems and shortfalls.
  • Provide operational support, including stakeholder liaison and project tracking.
  • Develop and maintain systems documentation and reports to ensure transparency and accountability.
  • Maintain systems contracts and financials to ensure compliance and efficiency.

Required Qualifications:

  • Bachelor's degree in a STEM field or related discipline.
  • 1-2 years of experience in a related field.
  • Strong Excel skills and experience with SQL and Power BI.
  • Knowledge of common technology stacks and software product lifecycles.
  • Experience managing projects with multiple stakeholders.
  • Excellent communication and presentation skills.
  • Attention to detail, critical thinking, analytical, and problem-solving skills.
  • Good interpersonal and organizational skills.