Client Care Professional
4 weeks ago
We are seeking a Customer Service Representative to provide excellent service and support to our customers in the United Kingdom.
Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
- Flexible working hours, including weekends.
We offer a supportive work environment, clear career progression, and flexible working options.
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