Restaurant Operations Manager

4 weeks ago


Cornwall, United Kingdom St Austell Brewery Full time
About the Role:

We're seeking an experienced Assistant Manager to join our team at St Austell Brewery. As a key member of our management team, you'll be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurant, bar, and hotel-style rooms.

Key Responsibilities:
  • Lead a team of passionate individuals to deliver outstanding customer service and experiences.
  • Support the General Manager in maintaining high standards of quality, safety, and efficiency.
  • Oversee the production of a quality food offering and ensure the kitchen team is well-supported.
  • Manage customer feedback and implement improvements to maintain high standards.
  • Take responsibility for admin and cash management systems, ensuring accuracy and efficiency.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the team to achieve business objectives and drive growth.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career progression and professional development.
  • Discounts on food and drink, overnight stays, and other perks.
  • A supportive and dynamic work environment.

About Us:

St Austell Brewery is a leading hospitality company with a rich history and commitment to excellence. We're passionate about delivering exceptional customer experiences and creating a positive impact on our community.


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