Restaurant Operations Manager
4 weeks ago
We're seeking an experienced Assistant Manager to join our team at St Austell Brewery. As a key member of our management team, you'll be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our restaurant, bar, and hotel-style rooms.
Key Responsibilities:
- Lead a team of passionate individuals to deliver outstanding customer service and experiences.
- Support the General Manager in maintaining high standards of quality, safety, and efficiency.
- Oversee the production of a quality food offering and ensure the kitchen team is well-supported.
- Manage customer feedback and implement improvements to maintain high standards.
- Take responsibility for admin and cash management systems, ensuring accuracy and efficiency.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with the team to achieve business objectives and drive growth.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- Discounts on food and drink, overnight stays, and other perks.
- A supportive and dynamic work environment.
About Us:
St Austell Brewery is a leading hospitality company with a rich history and commitment to excellence. We're passionate about delivering exceptional customer experiences and creating a positive impact on our community.
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