Front of House Director

5 days ago


High Wycombe, Buckinghamshire, United Kingdom Hollywood Bowl Full time
Job Title:

Front of House Director

About the Role:

This is an exciting opportunity to join Hollywood Bowl Group as a Front of House Director. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our high standards are met in all areas of the business.

You will work closely with the Centre Manager to drive sales growth, improve operational efficiency, and enhance the overall customer experience.

We are looking for an ambitious and results-driven individual who can take ownership of their role and contribute to the success of our company.

Key Responsibilities:
  • Deliver exceptional customer service and ensure that our high standards are met in all areas of the business
  • Work closely with the Centre Manager to develop and implement strategies to drive sales growth and improve operational efficiency
  • Take ownership of your role and contribute to the success of the company
Requirements:

To be successful in this role, you will need:

  • Management experience in the leisure or hospitality industry
  • A passion for delivering exceptional customer service
  • The ability to work well under pressure and meet deadlines
  • Strong communication and interpersonal skills
Salary:

£32,000 - £37,000 per annum, depending on experience

Benefits:

As a Front of House Director at Hollywood Bowl Group, you will enjoy a range of benefits, including:

  • A competitive salary and bonus scheme
  • Ongoing training and development opportunities
  • A 40-hour contract with additional pay for extra shifts
  • 50% off food when working
  • Optional pension plan
  • 28 days holiday and additional days with length of service


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