Digital Platform Lead
4 weeks ago
Location: Hybrid role: 3 days based from Wakefield Marketing Office and 2 days working from home
Salary: Competitive
With a passion for service and people, Howarth Timber & Building Supplies is a family-owned company that values its colleagues. We strive to set the highest standards in the quality of our products, continuity of supply, and customer service and support.
As a Website Manager, you will shape the development strategy and testing programme to continuously optimise the company's website. Focusing on conversion rate optimisation and the end-to-end journey for the consumer (both B2C and B2B), with the aim of making this as seamless and frictionless as possible.
Your responsibilities will include:
- Project managing website development delivery.
- Leading contact for development agency, working with them to deliver the roadmap.
- Continuously improving the website user journey through creative problem solving.
- Investigating ways to improve conversion rate optimisation and reduce cart abandonment.
- Researching new product opportunities for the website and loading onto our channels.
Requirements include:
- At least 3 years' experience working in an e-commerce environment.
- Excellent telephone and customer service skills.
- General office administration skills.
- Strong PC skills including Microsoft Office, in particular a good working knowledge of Excel.
- Full UK Driving Licence.
- A confident, enthusiastic, approachable, and motivated person with a proactive and 'can do' attitude.
Benefits include:
- 31 days' holiday, inclusive of Statutory Bank Holidays.
- Option to buy up to an additional 5 days' annual leave per annum or sell up to 3 days' annual leave per annum.
- Length of service awards.
- Cycle to work scheme.
- Contributory pension scheme.
- Company sick pay.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme.
- Generous colleague Merchant Branch discount.
- Excellent training and development opportunities.
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