Digital Platform Lead

4 weeks ago


Wakefield, Wakefield, United Kingdom Howarth Timber Group Full time
Wakefield: Website Manager

Location: Hybrid role: 3 days based from Wakefield Marketing Office and 2 days working from home

Salary: Competitive

With a passion for service and people, Howarth Timber & Building Supplies is a family-owned company that values its colleagues. We strive to set the highest standards in the quality of our products, continuity of supply, and customer service and support.

As a Website Manager, you will shape the development strategy and testing programme to continuously optimise the company's website. Focusing on conversion rate optimisation and the end-to-end journey for the consumer (both B2C and B2B), with the aim of making this as seamless and frictionless as possible.

Your responsibilities will include:

  • Project managing website development delivery.
  • Leading contact for development agency, working with them to deliver the roadmap.
  • Continuously improving the website user journey through creative problem solving.
  • Investigating ways to improve conversion rate optimisation and reduce cart abandonment.
  • Researching new product opportunities for the website and loading onto our channels.

Requirements include:

  • At least 3 years' experience working in an e-commerce environment.
  • Excellent telephone and customer service skills.
  • General office administration skills.
  • Strong PC skills including Microsoft Office, in particular a good working knowledge of Excel.
  • Full UK Driving Licence.
  • A confident, enthusiastic, approachable, and motivated person with a proactive and 'can do' attitude.

Benefits include:

  • 31 days' holiday, inclusive of Statutory Bank Holidays.
  • Option to buy up to an additional 5 days' annual leave per annum or sell up to 3 days' annual leave per annum.
  • Length of service awards.
  • Cycle to work scheme.
  • Contributory pension scheme.
  • Company sick pay.
  • Enhanced maternity and paternity pay.
  • Employee Assistance Programme.
  • Generous colleague Merchant Branch discount.
  • Excellent training and development opportunities.

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