Head of Delivery Excellence

4 weeks ago


Bristol, Bristol, United Kingdom PeopleScout RPO Full time

About the Role

We are seeking a highly skilled Head of Delivery Excellence to join our team at PeopleScout RPO. As a key member of our leadership team, you will be responsible for leading our volume recruitment delivery efforts and driving business growth.

Key Responsibilities

  • Lead a team of Recruitment Team Managers and provide strategic direction to ensure excellent client delivery
  • Collaborate with key stakeholders to understand and align volume delivery strategies with our clients' business goals
  • Implement operational processes to streamline recruitment workflows
  • Develop a comprehensive workforce planning strategy for volume RPO service delivery
  • Help to analyse current and future staffing needs
  • Use analytics and forecasting to identify potential gaps in workforce capacity and recommend solutions to address fluctuations in demand

Requirements

  • Extensive experience of recruitment and workforce management, with a focus on high-volume hiring, preferably within the RPO or staffing industry
  • Exceptional communication and interpersonal skills to build and maintain relationships with Client Services and other key internal stakeholders
  • An analytical mindset with the ability to leverage data for decision-making and continuous improvement

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About Us

PeopleScout RPO is a leading provider of recruitment outsourcing and talent consultancy services. We are committed to delivering exceptional results for our clients and providing a positive work experience for our employees.



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