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Administrative Team Lead for Complex Patient Pathways
2 months ago
About the Role
University Hospital Southampton NHS Trust is seeking an experienced Team Leader to join our Complex Medical Retina Team. As a key member of our administration team, you will play a vital role in supporting the smooth delivery of complex patient pathways.
Key Responsibilities
- Manage and coordinate the work of the team to ensure efficient delivery of patient care.
- Develop and implement effective administrative systems and processes to support the team.
- Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their roles.
- Act as a point of contact for patients, families, and external agencies, providing excellent customer service and ensuring that accurate records are maintained.
- Monitor and report on team performance, identifying areas for improvement and implementing changes as necessary.
- Collaborate with other teams and departments to ensure seamless communication and coordination of patient care.
Requirements
- Proven experience in a similar role, with a strong understanding of administrative systems and processes.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and staff at all levels.
- Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.
- Strong problem-solving skills, with the ability to think critically and make sound judgments.
- Experience with Microsoft Office and other administrative software.
About Us
University Hospital Southampton NHS Trust is a leading provider of healthcare services in the region, with a reputation for excellence and innovation. We are committed to providing high-quality patient care, and we are seeking like-minded individuals to join our team.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Access to the latest technology and equipment.
