Infrastructure Solutions Specialist

18 hours ago

Chippenham, Wiltshire, United Kingdom NEC Software Solutions Full time
Job Description

We are seeking a highly skilled Infrastructure Solutions Specialist to join our team at NEC Software Solutions.

As an Infrastructure Solutions Specialist, you will play a key role in designing, building, and maintaining our non-functional environments across our suite of products.

Your primary responsibility will be to help us deliver solutions via diverse environments, ensuring that our software offerings meet the required standards.

Key Responsibilities:

  • Design and build fully self-contained environments (Rigs) to meet business requirements.
  • Deploy, debug, and fault-find NEC/SSS bespoke software installations.
  • Build, manage, and integrate third-party products such as PBXs, radios, and recorders with NEC/SSS products.
  • Deploy and test monthly WSUS working closely with SSS divisional security.
  • Provide technical consultation to other NEC/SSS engineering, development, and assurance (test) teams.

Requirements:

  • Ideally educated to HND/HNC level or relevant industry experience with proven experience in a comparable role/s.
  • Good overall fault-finding skills and process through applied logic.
  • A good understanding of Microsoft Active Directory/Domain Architecture.
  • Good hardware skillset Dell/HP or equivalent.
  • Administering and working with Microsoft Windows 10/11, Windows Server up to 2022.
  • Experience deploying Microsoft Windows and server Operating Systems via WDS.
  • Experience managing and deploying Microsoft Windows Updates (WSUS).
  • Proven knowledge and experience of virtualization environments (Hyper-V or VMware).
  • Good overall IT skillset with a strong enthusiasm and capability to learn.
  • Great communication skills and able to work autonomously and as part of a team.
  • Proven experience working to ITIL best practices.

Desirable Skills:

  • Scripting experience/Knowledge (Batch, MySQL, PowerShell).
  • Clustering experience/Knowledge.
  • Knowledge of MySQL/MSSQL (User Administration, Creation of jobs including backups, writing/understanding queries).
  • Experience with Microsoft Azure (VM deployment and maintenance).
  • Experience with deploying/administering Symantec Anti-Virus or similar AV solution.
  • Linux Experience.
  • Understanding of VOIP/SIP protocols.
  • Knowledge of PBXs (AVAYA, Asterisk, and CCM).
  • Knowledge of core networking principles such as TCP/IP with a view to supporting a CISCO Switch and Router-based environment.

Key Competencies:

  • Team Working: Cooperating with and respecting colleagues to exceed the sum of individual efforts.
  • Communication: The ability to listen, express, and articulate information effectively.
  • Performance Management: Delivery of business objectives through effective setting of personal and team goals.
  • Results Focused: Getting the job done in an efficient way through effective time, task, and financial management.
  • Innovation & Continuous Improvement: Constantly seeking to improve the way the business is done through analysis, creativity, and problem-solving.

Benefits:

  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover (with the option to increase cover at an additional cost).
  • A Group Pension Plan.
  • A selection of flexible benefits to suit your individual needs.

Additional Information:

  • Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
  • All offers are subject to satisfactory vetting, references, and occupational health checks.
  • Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.

We are an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us.

We are committed to ensuring an inclusive and accommodating experience for all candidates.

We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way.

The more we do, the more our customers can do for others. And together, we make a world of difference.

We'd love your help. And we'll support you all the way.

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