Technical Support Specialist

2 months ago

Northampton, Northamptonshire, United Kingdom Impellam Group Full time
Technical Support Engineer

Are you a skilled IT professional looking for a challenging role in a dynamic team? We have an exciting opportunity for a Technical Support Engineer to join our team at Impellam Group.

About the Role:

We are seeking a highly motivated and experienced Technical Support Engineer to provide critical support across various in-demand technology platforms. As a Technical Support Engineer, you will be part of a collaborative team, working closely with clients to resolve technical issues and provide proactive solutions.

Key Responsibilities:

  • Provide technical support in diverse areas including Windows Server, Microsoft Azure, MS SQL, SharePoint, Exchange, Teams, Hyper-V, VMware, and various networking technologies.
  • Collaborate with the team to efficiently manage and escalate support requests while maintaining high standards of customer service.
  • Build strong relationships with clients, offering proactive updates and solutions.
  • Contribute to server maintenance, patching, backups, and continuous improvement of IT environments.

Requirements:

  • 1+ year of experience in an IT support desk role, preferably within a Managed Service Provider (MSP), internal IT support, or telecommunications/networking environment.
  • Strong knowledge of networking and servers, with certifications a nice to have e.g. CompTIA A+ & N+, AZ-900 or higher being even more advantageous.
  • A proactive problem-solver with a focus on continuous improvement.
  • Excellent communication skills and a collaborative team player.
  • Ability to work a 4-on, 4-off shift pattern, including nights, weekends, and public holidays.

What We Offer:

  • Competitive salary of £28,000 - £30,000
  • 25 days holiday plus bank holidays, with an option to buy additional days
  • Hybrid working options depending on shift patterns
  • Life Assurance (4x basic salary) and Workplace Pension Scheme
  • Access to Perkbox and Employee Assistance Programme
  • Free parking at the Northampton office

We are an equal opportunities employer and welcome applications from all individuals who have the right to work in the UK. Successful candidates will undergo identity checks and reference verification.

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Ltd Full time

    Job DescriptionJob Title: Technical Support SpecialistLocation: Northampton (5 days per week onsite)Job Type: Full time, PermanentSalary: £24,000 - £27,000 Per Annum plus Company BenefitsWe are currently working with a large scale, well established, Midlands based IT Services provider, who require a locally based Technical Support Specialist to join their...

  • Technical Field Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Premier Technical Recruitment Full time

    Field Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our team at Premier Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Northampton area and across Europe.Key Responsibilities:Provide technical support and...

  • Technical Field Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Premier Technical Recruitment Full time

    Field Service Engineer OpportunityWe are seeking a skilled Field Service Engineer to join our team at Premier Technical Recruitment. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Northampton area and across Europe.Key Responsibilities:Provide technical support and...

  • Technical Support Specialist

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    Job Title: Technical Support SpecialistLocation: Office-basedJob Summary:We are seeking a highly skilled Technical Support Specialist to join our Group Security Operations Centre team. As a Technical Support Specialist, you will be responsible for remotely supporting colleagues and third parties with CCTV data requests, assisting in the resolution of...

  • Technical Support Specialist

    2 weeks ago

    Northampton, Northamptonshire, United Kingdom Travis Perkins Full time

    Job Title: Technical Support SpecialistLocation: Office-basedJob Summary:We are seeking a highly skilled Technical Support Specialist to join our Group Security Operations Centre team. As a Technical Support Specialist, you will be responsible for remotely supporting colleagues and third parties with CCTV data requests, assisting in the resolution of...

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    Job Title: Technical Support SpecialistLocation: NorthamptonJob Type: PermanentWe are currently working with a large scale, well established IT Services provider, who require a Technical Support Specialist to join their rapidly expanding team. As part of the team, you will swiftly handle incoming calls to the Service Desk, effectively prioritising tickets to...

  • Technical Application Support Specialist

    2 hours ago

    Northampton, Northamptonshire, United Kingdom Understanding Recruitment Full time £40,000 - £48,000

    Technical Application Support SpecialistWe are seeking a skilled Technical Application Support Specialist to play a pivotal role in optimizing our business processes and applications. The successful candidate will bridge the gap between our technology solutions and operational needs, ensuring that our systems empower our teams to excel.This role requires a...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom fish4.co - Jobboard Full time

    We are seeking a skilled Technical Support Specialist to join our team in Northampton. As a key member of our IT Services team, you will be responsible for providing exceptional technical support to our clients. Your primary focus will be on resolving technical queries and issues in a timely and efficient manner.Key Responsibilities:Provide technical support...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Jumar Solutions Full time

    We are seeking a skilled Technical Support Specialist to join our team in Northampton. The successful candidate will be responsible for handling incoming calls to the Service Desk, prioritizing tickets, and resolving technical queries quickly and accurately.Key Responsibilities:Provide technical support to customers via phone, email, and other communication...

  • Technical Support Specialist French

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Dupen Ltd Full time

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dupen Ltd. The ideal candidate will have a strong passion for electronics and a deep understanding of electrical components found on a PCB.The successful candidate will be responsible for diagnosing and fixing issues with equipment, including PCs and...

  • Technical Support Specialist French

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Dupen Ltd Full time

    Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team at Dupen Ltd. The ideal candidate will have a strong passion for electronics and a deep understanding of electrical components found on a PCB.The successful candidate will be responsible for diagnosing and fixing issues with equipment, including PCs and...

  • Technical Support Specialist

    3 weeks ago

    Northampton, Northamptonshire, United Kingdom Teaching Personnel Full time

    Job Summary: We are seeking a highly organized and communicative Technical Support Specialist to provide effective support to the science, art and technology departments at our partner secondary school.Key Responsibilities:Assist teachers in ensuring they have the resources they need to teach engaging lessons.Organize equipment within the prep rooms in...

  • Technical Solutions Specialist

    1 week ago

    Northampton, Northamptonshire, United Kingdom Premier Technical Recruitment Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Premier Technical Recruitment.The successful candidate will be responsible for providing technical support and maintenance services to our clients across the Northampton area and Europe.The role offers a competitive salary of c£36k, plus generous benefits, a company van,...

  • French Language Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Dupen Ltd Full time

    Fully Remote French Language Technical Support PositionWe are seeking a highly skilled and passionate individual to join our team at Dupen Ltd as a French Language Technical Support Specialist. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients in French, troubleshooting and resolving...

  • French Language Technical Support Specialist

    4 weeks ago

    Northampton, Northamptonshire, United Kingdom Dupen Ltd Full time

    Fully Remote French Language Technical Support PositionWe are seeking a highly skilled and passionate individual to join our team at Dupen Ltd as a French Language Technical Support Specialist. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients in French, troubleshooting and resolving...