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Part-time Retail Security Officer

2 months ago

Gloucester, Gloucestershire, United Kingdom Mitie Full time

Job Title - Retail Security Officer (Part Time)

Location - GL1 5BJ

Hours - Every Sunday Overtime available)

Pay Rate - £13.97

Job Overview

Mitie is seeking a skilled and experienced Security Officer to provide safety and security to our customer's property, people, and/or assets in line with the published Assignment Instructions. The successful candidate will deliver results that meet and/or exceed the Key Performance Indicators, providing exceptional customer service to both staff and visitors alike, while upholding both Mitie and our clients' reputation.

Main Duties

  • Utilize ASCONE to maintain the security of the site.
  • Conduct regular patrols of the site to ensure a secure environment.
  • Deliver exceptional customer service to both staff and visitors.
  • Support staff with any reasonable requests.
  • Ensure accurate and detailed reporting of incidents.

Training

The successful candidate will be required to complete all required competency training and undertake additional training to ensure continuous self-development as directed by the Operations Manager. It is essential to renew the SIA license 16 weeks before expiry.

Security and Health & Safety

  • Identify and report any Health & Safety hazards or potential hazards on site.
  • Remain vigilant to any threats or changes within the work environment to take appropriate action to reduce disruption, loss, or damage.
  • Maintain professional conduct in challenging situations and with difficult customers.
  • Complete accurate and detailed entries of incidents on the system provided on site.
  • Call emergency services and the Communication Centre to report incidents.

Requirements

  • Previous Security Experience is required.
  • Door Supervisor SIA License.
  • Excellent communication skills.
  • Ability to work well under pressure.