Membership Director
3 weeks ago
Estimated Salary: £60,000 per year
About WorkWe are a flex workspace provider that cares about people. Our community is built on the principle of trust, where managers run their spaces like their own businesses.
The RoleThis is a unique opportunity to be the glue that keeps our community together. As a Membership Director, you will help drive sales, maintain occupancy, and keep the business profitable.
- Conduct great tours and effectively sell the space to achieve 100% building occupancy.
- Maintain occupancy by exceeding member expectations and conducting effective contract renewals.
- Ensure the building runs smoothly, with excellent facilities and amenities.
- Build meaningful connections for members through events, personal introductions, and networking.
- Oversee events from weekly space-wide events to unique events designed specifically for the community.
- Skill up in sustainability through training and Team power-hours.
- Support annual and quarterly goals as an individual and through team work.
- Use charity hours to support a chosen charity and participate in fundraising activities.
- Demonstrate customer service experience and commercial responsibilities, including owning a P&L.
- Manage small-scale projects successfully.
- Collaborate with other teams and spaces, providing feedback to help improve.
- Enjoy benefits such as 33 days holiday, 4 paid charity days, discounts, and more.
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