Account Management Specialist
4 weeks ago
FDM Document Solutions is a leading provider of comprehensive document solutions for public and private sector organisations. Our team of experts delivers communication effectiveness, building customer performance while reducing costs through innovative thinking and technology deployments.
Job Role: Account Executive
Location: East London
Salary: £22,000 – £25,000 DOE
Contract Type: 12 months with opportunity to become permanent
We are seeking a bright graduate to join our Service Delivery team. The successful candidate will have experience managing jobs to tight timescales, upholding standard working procedures, and delivering high-quality service to clients and internal teams. Knowledge of transactional/direct mail and digital printing would be advantageous.
As an Account Executive, you will be the daily point of contact for allocated clients, managing established jobs in support of Contract Managers, developing client relationships, and providing outstanding client service and support for all products.
Key Responsibilities:
- Effective time management, working to various deadlines with high responsiveness.
- Professional communication skills on the telephone, via email, and face-to-face.
- Strong working knowledge of Outlook, Word, Excel.
Subject to performance, hybrid working may be available upon successful completion of the probation period.
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