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Customer Service Ambassador

2 months ago


Keswick, Cumbria, United Kingdom Search Full time

Competitive Salary: £22,464 per annumLocation: Shared across multiple sitesHours: 08:30 - 17:00 (Monday to Friday), 09:00 - 12:00 (Saturday)

36 Hours per weekFull time, Permanent RoleWe are seeking a confident, approachable, and ambitious individual to support the continuous service of our valued customers. This is an excellent opportunity for someone who wants to transition into a new industry, working in a professional environment alongside experts in the field.

Key Responsibilities:
  • Providing exceptional face-to-face customer service.
  • Handling inbound and outbound calls to resolve customer queries.
  • Booking reviews for customers to ensure satisfaction.
  • Providing support for vulnerable customers, ensuring their needs are met.
  • Recommending relevant products or services to customers, enhancing their experience.
Requirements:
  • Previous customer-facing experience in hospitality, retail, or office-based roles.
  • Ability to actively listen to customer needs, providing tailored solutions.
  • Embodying company values: accountability, curiosity, collaboration, and bravery.

About Search: We are an equal opportunities recruiter, welcoming applications from all suitably skilled or qualified applicants, regardless of their background or characteristics.