Sales Assistant

4 weeks ago


Keswick, Cumbria, United Kingdom British Heart Foundation Full time

Are you a customer-focused individual looking for a part-time role in a dynamic retail environment?


This Sales Assistant role at the British Heart Foundation (BHF) is an excellent opportunity to join a team that shares your passion for delivering exceptional customer service and promoting sustainability.


As a Sales Assistant, you will be at the forefront of our retail operation, providing a first-class customer experience and promoting our charity's mission.


The role involves working in a fast-paced environment, engaging with customers, and collaborating with our E-Commerce team to maximize online sales.


You will be responsible for organizing and merchandising donated stock creatively to maximize sales potential and supporting the store manager in maintaining a high standard of customer service.


The BHF is a charity that connects with local communities and helps reduce clothing and furniture waste across the UK. As a Sales Assistant, you will be part of a team that makes a significant environmental impact by preventing unwanted items from going to landfill.


We offer a range of benefits, including 38 days annual leave, holistic support leave, enhanced family policies, and access to a 24/7 Virtual GP and Employee Assistance Programme (EAP).


Apply now to join our team and be part of a charity that is dedicated to funding lifesaving research for all heart and circulatory conditions.


Key Responsibilities:



  • Provide exceptional customer service and promote our charity's mission
  • Organize and merchandise donated stock creatively to maximize sales potential
  • Collaborate with our E-Commerce team to maximize online sales
  • Support the store manager in maintaining a high standard of customer service

Requirements:



  • Previous retail experience is not essential, but a passion for delivering exceptional customer service is
  • Confident within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • Comfortable with tech, able to use a Till, PC, Smartphone, and email with ease

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