Accommodation Team Leader
2 months ago
About Us: Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products.
Job Summary: We are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a key part in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
Key Responsibilities:
- Support the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
- Lead the store team in the absence of the Store Manager and ensure that great standards and exceptional service are delivered every day.
- Review store performance data and provide insights to the Store Manager to inform business decisions.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Collaborate with the Store Manager to develop and implement operational processes that improve efficiency and productivity.
Requirements:
- Proven leadership skills and experience in a retail environment.
- Ability to demonstrate good leadership skills, a positive forward-thinking approach, and a passion for driving excellence in customer service.
- Commercially minded with a strong understanding of sales growth and customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
What We Offer: We offer a competitive salary and benefits package, as well as opportunities for career development and growth within the company.
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