Accommodation Team Leader

2 months ago


Cambridge, Cambridgeshire, United Kingdom Card Factory Full time

About Us: Card Factory is a leading retailer of greeting cards, gift wrap, and other social expression products.

Job Summary: We are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a key part in driving the success of our stores by supporting the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.

Key Responsibilities:

  • Support the Store Manager in achieving commercial growth and developing a team culture that puts the customer at the heart of everything we do.
  • Lead the store team in the absence of the Store Manager and ensure that great standards and exceptional service are delivered every day.
  • Review store performance data and provide insights to the Store Manager to inform business decisions.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the Store Manager to develop and implement operational processes that improve efficiency and productivity.

Requirements:

  • Proven experience in a leadership role, preferably in a retail environment.
  • Excellent leadership and communication skills.
  • Ability to analyze data and provide insights to inform business decisions.
  • Commercially minded with a passion for driving sales growth and improving customer satisfaction.
  • Ability to work collaboratively as part of a team.


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