Banking Experience Expert

3 weeks ago


Cardiff, Cardiff, United Kingdom Metro Bank Plc Full time
Key Responsibilities
As a Banking Representative, you will play a vital role in driving business growth, improving customer satisfaction, and upholding Metro Bank Plc's commitment to excellence. Your key responsibilities will include:
  • Delivering exceptional customer service through proactive engagement, empathy, and a deep understanding of customer needs.
  • Maintaining accurate records, processing transactions, and ensuring compliance with regulatory requirements.
  • Developing and maintaining strong relationships with customers, identifying opportunities to enhance their experience and increase sales.
  • Participating in cross-functional teams to drive business growth, improve processes, and promote best practices.

What We Offer
We pride ourselves on being a fair and inclusive employer, offering a range of benefits that reflect our values and commitment to employee well-being. These include:
  • A competitive salary, starting at around £27,400 per annum.
  • An attractive pension scheme and comprehensive benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A flexible working arrangement to support your work-life balance.


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