Technical Service Engineer

6 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Wernick Group Full time
Company Overview

Our success is attributed to the dedication and quality of our workforce, comprising individuals with enthusiasm, vision, friendliness, and a can-do spirit.

We are seeking Technical Service Engineers to uphold the operational functionality and presentation of Wernick Power Solutions (WPS) equipment, including generators, diesel tanks, distribution systems, cabling, and associated ancillaries.

Job Description

As a Technical Service Engineer, you will conduct routine inspections, testing, servicing, attend breakdowns and repairs, and perform installation and commissioning tasks while maintaining our high standards of customer service, safety, and quality.

Please note, you will be required to be on call - this is on a rota basis and you will receive additional pay for being on call and paid for any call outs you do.

  • Ensure all transactional elements of the role are managed effectively, such as breakdowns, services, PDI's, determining damage, and times sheets.
  • Demonstrate excellent customer service skills.
  • Ensure overdue servicing is kept below 6% of total fleet in your designated area.
  • Have all training and competencies updated via the PDP skills matrix.
  • Provide support outside normal job role as and when required for the Depot and Service Manager.
  • Ensure the company vehicle is kept in good condition and stocked with appropriate tools/oils/consumables/safety equipment.
  • Seek time to self-develop (relevant to role) via training platforms, online learning hubs and structured training sessions.
  • Provide support for colleagues as and when required and/or when you deem necessary.
  • Ensure depot and engineering standards.
Salary and Benefits

The estimated annual salary for this position is £45,000 - £55,000 depending on experience. We also offer a competitive bonus scheme, company van, overtime available, generous holiday allowance, group pension, life assurance and personal accident insurance, free onsite parking, employee assistance programme, training and progression opportunities within a family-run and well-established company, open door policy, encouraging direct communication with management, additional benefits including cycle to work scheme, employee referral scheme, discounted retailers' scheme, and corporate eyecare scheme through Specsavers.

Required Skills and Qualifications

We are looking for candidates with skills and experience in mechanical or electrical disciplines relevant to the scope of equipment involved in the role. You must have adequate skills for performing competent maintenance routines, whether in field service or depot-based roles, and in-depth skills for competent fault diagnosis, dismantling, repair, and testing of the defined equipment type, for repair roles. In addition, hands-on experience in service, maintenance, installation, and repair of diesel-driven generators is essential.

What We Offer

At Wernick Group, we are committed to being an equal opportunities employer and welcome applications from all sections of the community. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.

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