Customer Service Representative
4 weeks ago
Location: Plough
We are looking for a friendly and outgoing individual to join our team as a Front of House Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.
Key Responsibilities:
- Welcome and engage with every guest, ensuring they feel valued and respected.
- Prepare and serve high-quality food and drink, maintaining the highest standards of presentation and quality.
- Make recommendations that elevate the guest experience, showcasing our menu and services.
- Maintain a clean and safe environment for guests and colleagues, adhering to health and safety protocols.
What We Offer:
- Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate.
- Stonegate Xtra Rewards – online benefits portal offering discounts across the High Street and other retailers.
- VIP entry to our Pubs and Bars.
- Stonegate Hotel Discounts.
- Flexible working arrangements.
- David Lloyd Corporate Discount Rates.
- Vitality Healthcare.
- Discounted Dental Insurance.
- Wagestream – early access to your earned wages.
At Stonegate Group, we pride ourselves on being the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug & Lettuce, Be At One, and Popworld. If you're passionate about delivering exceptional customer service and creating memorable experiences, we want to hear from you.
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