Administrative Assistant for Healthcare Services
2 days ago
We are seeking an Administrative Assistant to join our team at the Ivy Medical Group. As a key member of our administrative staff, you will be responsible for providing high-quality support to our clinicians and patients.
Job OverviewThe Ivy Medical Group is a dynamic and supportive practice serving a population of around 7,000 patients in a lovely rural village. We are committed to providing outstanding care and offer a range of benefits to our staff, including a comprehensive induction programme, annual leave, and continuous training opportunities.
Key Responsibilities- Manage all administrative tasks, including typing letters, reports, and associated documentation
- Liaise with external agencies, such as hospitals and community services, to ensure referrals are processed efficiently
- Ensure that all patient-related documentation is accurate and up-to-date
- Action all incoming email and process calling letters as requested
- Provide support to reception staff during staff absences
- Carry out system searches as requested
- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a healthcare setting as a medical secretary
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure
- GCSE level or equivalent
- Strong IT skills, including audio typing
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organizing)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem-solving and analytical skills
- Ability to follow policy and procedure
We offer a competitive salary of £28,000 per annum, plus benefits.
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