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Front Office Manager

2 months ago

Manchester, United Kingdom Millennium Hotels UKEU - Careers Full time
Front Office Manager Job Description

We are seeking an experienced Front Office Manager to join our team at the Copthorne Hotel Manchester. As a key member of our hotel operations team, you will be responsible for ensuring the smooth management of the Front Office operation, maintaining a culture of friendly and efficient service, and providing excellent communication with all departments.

Key Responsibilities:

  • Manage the Front Office team to deliver exceptional standards of service
  • Ensure all policies and procedures are followed consistently
  • Provide a high standard of training and support to the team
  • Participate in Duty Management shifts as required
  • Lead and effectively manage the Front Office team

Requirements:

  • Proven track record in Front Office Management or Senior supervisory experience in a quality hotel
  • Excellent knowledge of Front Office procedures and systems
  • Positive, 'can do' attitude and drive to succeed
  • Excellent communication skills

About the Hotel:

The Copthorne Hotel Manchester is a modern hotel located on the attractive Salford Quays waterfront, within easy reach of MediaCityUK. We offer a range of accommodation options, including Standard, Club, and Suite rooms, as well as a traditional menu at the Clippers Brasserie and hearty pub food at the Clippers Bar.

About the Group:

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide, with 24 hotels in Europe. Our properties are placed into three collections: Leng's Collection, Millennium Collection, and Copthorne Collection, each with its own distinct personality and character.

We are an equal opportunities employer and welcome applications from all eligible candidates.