Client Experience Lead

5 days ago


Woking, Surrey, United Kingdom CV-Library Full time
About the Role

We are looking for a highly motivated and customer-focused individual to join our team as a Client Experience Lead. The successful candidate will be responsible for delivering exceptional customer experiences, building strong relationships with clients, and helping to drive business growth.

As a Client Experience Lead, you will work closely with our sales and marketing teams to identify new business opportunities and develop strategic plans to grow our client base.

Key Responsibilities
  • Be a lead point of contact at head office for all clients
  • Handle customer enquiries via telephone, email, and any other form of contact
  • Build and maintain strong relationships with both clients and the wider teams
  • Provide timely and accurate information and pricing to customers
  • Ensure accurate and timely processing of customer orders and enquiries
What We Offer
  • A competitive salary of £25,000 per annum
  • 26 days holiday per annum
  • Free parking on site
  • Flexible working hours

Please note that this role is based in Woking, Surrey.



  • Woking, Surrey, United Kingdom client server Full time

    Senior Java Developer (C/C++) Job OpportunityWe are seeking a skilled Senior Java Developer to join our team, working on a high-profile project involving the development of scientific software used for various applications, including drug discovery.As a Senior Java Developer, you will work closely with scientists to deliver features and ensure the highest...


  • Woking, Surrey, United Kingdom Live Recruitment Full time

    Live RecruitmentA leading creative agency in the sporting sector is seeking an experienced Senior Account Project Manager to join their team. This role offers a unique opportunity to develop and grow a key client account, delivering innovative solutions and exceeding expectations.About the RoleManage relationships with key stakeholders, driving business...


  • Woking, Surrey, United Kingdom Alexander Lloyd Full time

    About the Opportunity:A talented Employee Experience Lead is sought by Alexander Lloyd to develop and implement strategies to enhance employee engagement and experience across the organisation.This is an exciting opportunity for a seasoned professional to join our established HR team and drive business growth through employee-centric initiatives.The ideal...


  • Woking, Surrey, United Kingdom Betting & Gaming Limited Full time

    Betting & Gaming Limited is looking for a talented Retail Customer Experience Lead to join our team. The successful candidate will work closely with the Shop Manager to deliver exceptional customer service, drive sales growth, and maintain high shop standards.The ideal candidate will have excellent communication and problem-solving skills, with the ability...


  • Woking, Surrey, United Kingdom client server Full time

    Senior Software Developer / Engineer (Java C/C++) Job DescriptionWe are looking for a Senior Software Developer to join our team, working on a mass spectrometer software used for scientific research and drug discovery.As a Senior Software Developer, you will be responsible for delivering features and working collaboratively with scientists to develop...


  • Woking, Surrey, United Kingdom client server Full time

    Senior Software Developer / Engineer (Java C/C++) OpportunityWe are seeking a Senior Software Developer to join our Agile team, working on cutting-edge scientific software used for various purposes, including advancing rapid drug discovery for the pharmaceutical industry.As a Senior Software Developer, you will work across the full software development...


  • Woking, Surrey, United Kingdom CV-Library Full time

    Are you a driven and results-focused individual looking for a new challenge? Do you have experience in business development and relationship-building? We are seeking a Director of Client Relations to join our team at CV-Library in Woking, Surrey.The successful candidate will be responsible for developing and maintaining strong relationships with clients and...


  • Woking, Surrey, United Kingdom CV-Library Full time

    We are looking for a highly skilled Client Portfolio Manager to join our team at CV-Library. As a key member of our client management team, you will be responsible for delivering exceptional service to our academic clients, ensuring their accounting and tax needs are met.This is a fantastic opportunity to work with a diverse portfolio of clients, preparing...


  • Woking, Surrey, United Kingdom Premier Jobs UK Limited Full time

    Advisor Financial Services PositionWe are seeking a skilled Advisor to join our team in a home-based Financial Services position. This opportunity provides a good flow of leads and referrals to build a client bank.You will benefit from a strong lead source with a proven conversion rate, allowing you to focus on establishing a client portfolio.


  • Woking, Surrey, United Kingdom Methods Full time

    At Methods, we are seeking a talented Customer Experience Strategist to join our European Digital Marketing team. This 12-month contract role is an excellent opportunity to develop customer strategies and plans for brand partnership campaigns and marketing programmes to increase contribution to sales and drive customer value.The ideal candidate will have 3+...


  • Woking, Surrey, United Kingdom CV-Library Full time

    Job Title: Client Services DirectorWe are seeking an experienced Helpdesk Manager to lead our dedicated team of service desk operatives.About the Role:Leading the Team: Oversee a team of talented individuals, providing guidance, training, and support to ensure they excel in their roles.Driving Continuous Improvement: Analyze performance metrics, identify...


  • Woking, Surrey, United Kingdom Premier Jobs UK Limited Full time

    About the Role\.As a Home Based Financial Advisor, you will have access to a robust lead generation system that has consistently delivered results. With a strong focus on building long-term relationships with clients, you will be responsible for developing and managing a diverse portfolio of clients. You will also benefit from regular training and support to...


  • Woking, Surrey, United Kingdom ESS Full time

    Job OverviewWe are seeking a talented Culinary Experience Coordinator to join our team at ESS. As a key member of our food service operations, you will be responsible for delivering exceptional dining experiences to our clients and customers.Key Responsibilities:Menu Development: Collaborate with our culinary team to create innovative menus that meet the...


  • Woking, Surrey, United Kingdom FE fundinfo Full time

    About FE fundinfoFE fundinfo is a leading investment management technology and data company that connects asset managers to distributors in the UK, Europe, and Asia Pacific. Our diverse and highly skilled team helps make our industry Better Connected and Better Informed.Job OverviewWe are seeking a talented Client Success Manager to join our team. As a...


  • Woking, Surrey, United Kingdom Havas Health Network Full time

    We are seeking an exceptional Client Relationship Manager to join our Havas Health Network team. As a Client Relationship Manager, you will be responsible for providing outstanding client service, developing strong relationships with clients, and ensuring that their needs are met.You will take ownership of client projects, working closely with the account...


  • Woking, Surrey, United Kingdom beBee Professionals Full time £35,000 - £55,000

    We are looking for a skilled Client Relationship Manager to join our team at beBee Professionals in Woking.Key Responsibilities:Manage and maintain relationships with existing clients, acting as their main point of contact.Develop strategies to meet client needs and drive long-term business growth.Identify new sales opportunities within the current client...


  • Woking, Surrey, United Kingdom beBee Professionals Full time £35,000 - £55,000

    beBee Professionals in Woking is seeking a highly skilled Client Relationship Manager to join our team. As a key member of our sales team, you will be responsible for managing and maintaining relationships with existing clients, ensuring customer satisfaction, and identifying new opportunities to expand our business.Key Responsibilities:Manage and maintain...


  • Woking, Surrey, United Kingdom CV-Library Full time

    Job Description:We are seeking a highly skilled Client Onboarding Specialist to join our team in Guildford. As a key member of our onboarding process, you will be responsible for managing client due diligence and anti-money laundering procedures.The ideal candidate will have a strong understanding of CDD and AML procedures, excellent client care skills, and...


  • Woking, Surrey, United Kingdom Mclaren Racing Full time

    Join us at Mclaren Racing as an Experience Partnerships Manager and contribute to driving our employee experience programme forward.About the Role:This senior manager will be responsible for leading engagement and recognition programs, collaborating with stakeholders to deliver an exceptional employee experience. The ideal candidate will understand employee...


  • Woking, Surrey, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Client Relationship Manager to join our team at beBee Professionals in Woking, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage a portfolio of existing clients, ensuring...