Client Experience Lead
5 days ago
We are looking for a highly motivated and customer-focused individual to join our team as a Client Experience Lead. The successful candidate will be responsible for delivering exceptional customer experiences, building strong relationships with clients, and helping to drive business growth.
As a Client Experience Lead, you will work closely with our sales and marketing teams to identify new business opportunities and develop strategic plans to grow our client base.
Key Responsibilities- Be a lead point of contact at head office for all clients
- Handle customer enquiries via telephone, email, and any other form of contact
- Build and maintain strong relationships with both clients and the wider teams
- Provide timely and accurate information and pricing to customers
- Ensure accurate and timely processing of customer orders and enquiries
- A competitive salary of £25,000 per annum
- 26 days holiday per annum
- Free parking on site
- Flexible working hours
Please note that this role is based in Woking, Surrey.
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