Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and enthusiastic individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a positive shopping experience.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
- Maintain a high level of product knowledge, ensuring that customers receive accurate information and advice.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.
- The opportunity to work in a dynamic and supportive team environment, with opportunities for career progression and development.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- A flexible and adaptable approach, with the ability to work a variety of shifts, including evenings and weekends.
- A commitment to maintaining a high level of product knowledge and staying up-to-date with company policies and procedures.
Why Join Us?
Tesco is a leading retailer, committed to providing a positive and inclusive shopping experience for our customers. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to a range of benefits and development opportunities. We are proud to be an equal opportunities employer, committed to diversity and inclusion in all aspects of our business.
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