Coffee Shop Shift Manager

10 hours ago


Cardiff, Cardiff, United Kingdom Costa Coffee Full time

We're a global coffee brand with a passion for delivering exceptional customer experiences. As a Team Leader/Supervisor/Shift Runner, you'll play a key role in shaping the future of our culture and values.

Salary and Benefits

We offer a competitive salary of £33 per hour, rising with training to £12.83 (dependant on store location), as well as a range of other benefits. These include:

  • Access to the Coca-Cola share scheme, including matched contributions
  • 50% discount on all your favourite food and drinks
  • A smart pension that is matched up to an amazing 10%
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
Job Responsibilities

As a Team Leader/Supervisor/Shift Runner, you'll be responsible for leading by example, training and developing new team members, and maintaining high standards across the shop floor. You'll also be expected to:

  • Create smooth shifts even in busy periods
  • Train and accredit new Baristas
  • Stir up success for yourself and your team
  • Craft new recipes to energise your team
  • Keep standards high, from excellent espressos to monthly coffee excellence scores

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