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MDM Intune Technical Support Lead

2 months ago

Fareham, Hampshire, United Kingdom Talent Locker Full time

Job Summary

Talent Locker is seeking a highly skilled Technical IT Support Lead to join our team. As a key member of our IT department, you will be responsible for leading on MDM device management and operational IT support, providing continuous improvement to ITSM processes.

Key Responsibilities

  • Lead on MDM device management and operational IT support
  • Provide senior technical IT support and manage technical documentation and SOP updates
  • Manage regional device deployment, MDM regional management, and access and admin rights requests for technical teams
  • Provide access support for third-party partners and offer Level 3 application and integration support
  • Lead archiving projects, document, and test the end-to-end break-fix process for the Service Desk team
  • Extract data from various databases and facilitate the deployment of technologies
  • Support external teams with connection and access management

Requirements

  • Strong MDM Intune and basic scripting knowledge (PowerShell / SQL)
  • Senior technical IT support experience
  • All-round tech background

Working Arrangements

This is a contract role with an initial 6-month contract, with extensions thereafter. You will be hybrid working with 2 days on-site and 3 days remote/WFH.

Remuneration

Inside IR35 and rates circa £ per day.