Destination Knowledge Specialist

4 weeks ago


Cardiff, Cardiff, United Kingdom Hays Travel Ltd Full time

If you're passionate about the travel industry and possess excellent communication skills, consider a career as a Travel Consultant at Hays Travel Ltd. This role comes with a salary ranging from £24,000 to £30,000 annually, offering a fantastic opportunity to expand your knowledge and expertise.

About Our Agency:

  • We are the UK's largest independent travel agency, dedicated to providing top-notch customer experiences.
  • Our guiding principles – Supportive, Motivational, Innovative, Loyal, and Excellent (SMILE) – foster a positive and inclusive work environment, enabling us to deliver exceptional results.

About the Job:

This position involves working collaboratively with a talented team to design and sell extraordinary holidays across the globe. As a Travel Consultant, you will be responsible for managing customer relationships throughout their journey, from initial inquiry to trip completion.

Mandatory Skills:

  • A minimum of 1 year's experience as a Travel Consultant, with exceptional customer service and communication skills.
  • A driven and ambitious individual who can contribute to business growth while achieving personal goals.
  • A solid understanding of social media platforms and their potential for promoting offers, generating sales leads, and enhancing customer engagement.

Bonus Benefits:

  • A supportive and motivational work environment that encourages professional growth and innovative thinking.
  • The chance to work with a diverse range of destinations and create bespoke holiday packages for customers.
  • A competitive salary and limitless bonus potential, making this a lucrative career path for those passionate about travel and customer service.


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