Care Team Manager

3 weeks ago


Godalming, Surrey, United Kingdom Helping Hands Full time

Location: Godalming

The Role:

We're seeking a skilled Care Coordinator to support our Registered Care Manager in delivering exceptional care and services to our customers. As a key member of our team, you'll be responsible for ensuring the highest standards of care and support are maintained.

Key Responsibilities:

  • Support the Branch Care Manager in providing care and support to our customers and carers within the local community.
  • Ensure effective allocation of staff to ensure customers receive the highest standards of care and support.
  • Complete direct observations and supervisions for care teams within the correct timescales.
  • Support the Branch Care Manager in maintaining carer numbers by actively recruiting new team members and guiding them through the recruitment process.
  • Reassess customers to ensure care plans are reflective of their needs and condition.
  • Actively seek new business opportunities and support the commercial growth of the branch.
  • Ensure the highest levels of customer service are always provided.

About You:

To be successful in this role, you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.

What's in it for you?

At Helping Hands, we offer a range of benefits, including career progression opportunities, 23 days annual leave, rising to 25 after 2 years of service, and access to our employee assistance programme. We're committed to promoting a diverse and inclusive workforce and all applications will be treated fairly in line with our Equality and Diversity Policy.


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