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Front of House Manager
3 days ago
Loungers is a unique and exciting place to work, and we're looking for a talented Front of House Supervisor to join our team. As a Supervisor, you'll play a key role in delivering exceptional customer experiences and supporting the management team to maintain our high standards.
What You'll Do- Support the management team to maintain high standards of customer service and quality
- Lead from the front, setting the pace high for the team to ensure every customer leaves happy
- Deliver 14 great shifts with the team to ensure seamless service
- Focus on the detail, never settling for second best and striving for excellence in every aspect of the business
- Tips shared equally across the team, based on hours worked
- Paid breaks
- Staff food on every shift, regardless of hours worked
- 50% discount on food in all of our brands from day one
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Competitions and incentives, including the chance to jet off on an all-expenses-paid trip with one of our suppliers
- Christmas and Boxing Day off
- The best staff party - Loungefest
- Emotional and practical support via the Licenced Trade Charity
- Power over your pay with Wagestream
- Company pension scheme
- Long service awards
- Great opportunity for personal development and career progression in a fast-growing business
- You're probably an existing Supervisor, Team Leader, or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, cafùs, or coffee shops
- You'll have experience of working in a bar environment with serving freshly made food and drinks preparation
- A natural talent and passion for hospitality
- Extremely driven and relentless at overcoming challenges or obstacles
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs
- Good communication skills with the ability to build rapport and trust
- Self-motivator working at pace with limited supervision whilst adhering to pressure and timescales
- Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR, and NPS
If you want to find out more about us, follow us on LinkedIn or @life.at.lounge on TikTok
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