Business Solutions Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom SSE plc Full time
About the Role

We are seeking a highly skilled Business Resolver to join our team in the Midlands area. This is a field-based role, with minimal office requirements, and involves managing a portfolio of customers.

The ideal candidate will have excellent communication skills, be able to work independently, and have a full UK driving license due to the travel requirements.

Key responsibilities include:

  • Visiting customers to resolve outstanding accounts and secure future payments
  • Overseeing the collection of overdue payments on business accounts
  • Managing account queries and meter disputes with customers and internal stakeholders
  • Recognising and acting on cross-selling opportunities
  • Covering other areas as required to support customer visits and warrants

An excellent package is offered, including 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, and much more.



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