Food and Beverage Service Associate

1 month ago


Edinburgh, Edinburgh, United Kingdom Aimbridge Hospitality Full time
About Aimbridge Hospitality

Aimbridge Hospitality EMEA is a leading hospitality company that oversees a portfolio of over 1,600 hotels and resorts worldwide. We partner with top brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels.

Job Summary

We are seeking a highly motivated and customer-focused Food and Beverage Assistant to join our team at Hampton by Hilton Edinburgh West End. As a key member of our breakfast team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service operations.

Key Responsibilities
  • Greet guests and take orders in a friendly and professional manner
  • Prepare and serve food and beverages promptly
  • Upsell food and beverage items to guests as required
  • Handle cash, card, and other forms of payment accurately
  • Maintain a clean and tidy dining area
  • Set up and clear tables for breakfast, lunch, and dinner
  • Serve guests in our conference and events areas
  • Assist with room service orders as required
  • Provide excellent customer service at all times
  • Ensure health and safety regulations are followed
  • Attend training sessions and team meetings as required
What We Offer

As a member of our team, you will enjoy a range of benefits, including:

  • Hotel discounts portfolio-wide
  • Wagestream – access to up to 40% of your pay as it is earned
  • 24/7 access to our employee assistance program
  • Staff meals on duty
  • Paid breaks
  • Starting salary above national minimum wage
Requirements

To succeed in this role, you will be passionate about delivering exceptional guest experiences and living our brand standards. You will have bags of personality and a real flair for hospitality.



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