Patient Care Specialist

8 hours ago


Sheffield, Sheffield, United Kingdom Optical Express Full time
{"title": "Patient Advisor Role", "description": "

Delivering Exceptional Patient Care

At Optical Express, we are committed to providing a 5-star service to our patients. As a Patient Advisor, you will play a vital role in ensuring our patients feel comfortable and relaxed throughout their journey with us.

Your Key Responsibilities

  • Building strong relationships with our patients to understand their needs and preferences
  • Performing diagnostic eye scans and relaying patient information to our optometrists to ensure a smooth patient journey
  • Maintaining accurate and up-to-date patient records
  • Arranging affordable finance options to suit each individual patient
  • Scheduling patients' consultations and surgeries with our optometrists and surgeons

What We're Looking For

  • A driven and passionate individual with excellent written and verbal communication skills
  • Strong negotiation skills and the ability to work with and without supervision
  • Commercial awareness and a commitment to providing world-class customer service

About Us

Optical Express is a leading provider of eye care services, dedicated to delivering exceptional patient care and outstanding clinical outcomes. We are committed to investing in our people and technology to ensure we remain at the forefront of our industry.

Why Join Us?

  • An industry-leading salary and excellent bonus potential
  • State-of-the-art, modern working environments
  • 29 days annual leave and a generous pension scheme
  • Free eye tests, discounted prescription eye wear and sunglasses, and a range of other benefits

Ready to Take the Next Step?

If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we would love to hear from you.

"}

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