Residential Lodge Manager
3 weeks ago
About the Role
Churchill Estates Management Ltd is seeking a highly skilled and experienced Residential Lodge Manager to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our Home Owners, while also ensuring the smooth day-to-day operation of our retirement development.
Key Responsibilities
- Organising activities and events to enhance the lifestyle of our Home Owners
- Coordinating the development, including managing contractors and completing health and safety checks
- Providing a first-class service to Owners, including liaising with customers, contractors, suppliers and internal colleagues
- Managing the maintenance of the property and ensuring the overall safety and security of the development
About You
We are looking for someone with a passion for excellent customer service, who is able to work independently and as part of a team. You will have a background in administration and customer service, with experience of using Microsoft Office applications, including Outlook. You will also have a love of people and be able to act with sensitivity and diplomacy when dealing with our Home Owners.
What We Offer
- A rent-free one-bedroom apartment on-site
- A competitive salary of £19,500 per annum
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Thorough induction programme and ongoing training
- Professional development and qualifications
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