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Part-time Lodge Manager

1 month ago

Chelmsford, Essex, United Kingdom Churchill Estates Management Ltd Full time

About the Role

Churchill Estates Management Ltd is seeking an exceptional Part-time Lodge Manager to join our team. As a key member of our staff, you will be responsible for coordinating the development and related activities, making a positive difference every day to the lives of our Home Owners.

This varied and interesting role will see you managing both the maintenance of the property and providing a first-class service to Owners. You will be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners, liaising with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners, and much more.

About You

This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity, and health & social care sectors. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills.

You will have an outgoing and friendly personality with a love of people, knowing when to act with sensitivity and diplomacy but also having the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.

What We Offer

We offer a competitive salary, annual holiday entitlement of 24 days + Bank Holidays, pro rata, a day off on your Birthday, Life Assurance, Eye Care reimbursement, Colleague Introduction reward scheme, Professional development and qualifications, and a thorough induction and ongoing training.

Our Company Values

We are a progressive managing agent of privately owned leasehold Retirement Living accommodation, with a strong focus on customer care and property services. Our Company Values are TORCH: Trust/Openness/Respect/Communication/Honesty.